Privacy Policy

This Privacy Policy describes how Craft Astic ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website or otherwise interact with us (collectively, the "Services").

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

We collect personal information to provide better services and a smooth shopping experience.

Information You Provide to Us

When you interact with our services, we may collect:

• Name
• Phone number
• Email address
• Delivery address
• Order and payment-related details
• Messages or inquiries sent via WhatsApp, email, or Instagram

Providing certain information is necessary to place orders and receive deliveries.

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and browser information
• IP address
• Pages viewed and interactions on the website

This data helps us improve website performance and user experience.

How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Communicate order updates and delivery details
• Provide customer support
• Improve our products and services
• Prevent fraud and misuse
• Send promotional messages (only if you choose to receive them)

Sharing Your Information

We do not sell your personal information.

We may share your information only with:

• Delivery and logistics partners
• Payment service providers
• Service providers assisting with website operations

All third parties are required to protect your data and use it only for necessary purposes.

Cookies

Our website may use cookies to improve functionality and understand user behavior. You can disable cookies through your browser settings, but some features of the site may not work properly.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

• Complete orders
• Comply with legal requirements
• Resolve disputes
• Improve our services

Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

Third-Party Links

Our website or social media pages may contain links to third-party platforms. We are not responsible for the privacy practices or content of those platforms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: